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Turning Tides Assist
FAQs
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What is a Virtual Assistant (VA)?
A Virtual Assistant (VA) is a remote professional who provides administrative, social media, customer support, business management services, and more to help entrepreneurs and small businesses save time and stay organized.
What services do you offer?
I provide Executive Virtual Assistance for CEOs, Founders, and Service-Based Business Owners.
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Here’s a brief overview of how I support my clients:
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Inbox & Calendar Management – Prioritized scheduling and streamlined communication to keep your week flowing smoothly. Tools: Gmail, Outlook, Google Calendar, Calendly, Acuity,
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Client & Team Coordination – Onboarding, scheduling, and internal communication handled with care and clarity. Tools: ClickUp, Asana, Trello, Slack, Airtable
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Workflow & Operations Support – SOP creation, backend systems, and task management designed to help you scale sustainably. Tools: Dubsado, HoneyBook, Google Workspace, SOP creation in Google Docs, Loom for process videos
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CRM & Client Experience – Seamless client journey management, from inquiry to offboarding, so no touchpoint is missed and every client feels VIP. Tools: Dubsado, HubSpot, Trello, ClickUp
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Any service inquiries? Contact me directly on my Contact Page.
How do I know if I need a Virtual Assistant?
If you're overwhelmed with daily tasks, struggling to keep up with admin work, or need help managing customer interactions, hiring a VA can free up your time to focus on growing your business.
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See this blog post to understand how a VA can help you today.
How do I get started?
Our Onboarding looks like this:
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Initial Contact → 15-30 Min Discovery Call → Proposal & Contract → Client Onboarding Documents → Set Up Client’s Workspace → Initial Strategy & Kick-off Meeting → Ongoing Communication & Regular Updates
You can book a free 15-30 minute consultation via Zoom to discuss your needs and explore how I can support your business. Schedule a call here.
How do you charge for your services?
I offer monthly retainer packages, and customized service bundles depending on your needs. Contact me for pricing details.
What industries do you work with?
I help coaches and course creators streamline their workflows, automate repetitive tasks, and optimize their operations so they can focus on delivering impact, growing their business, and serving their clients more effectively.
Do you offer one-time services or ongoing support?
I provide both! Whether you need a one-time project completed or ongoing assistance, I can tailor my services to fit your needs.
What tools and software do you use?
I use Wix, Canva, Asana, ClickUp, Toggl, Wave, Google Workspace, CRM tools, and much more to efficiently manage tasks and projects. If you have preferred software, I’m happy to adapt.
How do we communicate and collaborate?
I primarily communicate via email, Zoom, and messaging apps like Slack. For project collaboration, I can work within your preferred system.​
Can I request a customized service package?
Absolutely! I can create a custom package based on your specific needs. Contact me to discuss how I can tailor my support for your business.
What are your working hours?
I operate during standard business hours 9 am- 5 pm (PST), but I am flexible based on client needs. Let me know your preferred schedule, and we can find a solution that works for you.
How do I contact you?
You can reach me at this forum for any inquiries. I’d be happy to answer your questions and assist you with booking a consultation.